The Best Real Estate Agent in Cairns North Queensland is the one with Real Estate & Business Expertise

How to Identify the Best Real Estate Agent in Cairns Region to support you with Your Property Sale

When buying or selling a property or business, your choice of agent can make all the difference. Unfortunately, many people have had frustrating experiences with real estate agents who overpromise, underdeliver, or prioritise their commission over their clients' best interests, coupled with a lack of service.

real estate agent showing buyers a house

Common Complaints About Real Estate Agents

There are a lot of 'moving parts' to manage real estate transactions. Real Estate agents need to have experience with managing contracts and deadlines, software, marketing, accounts and human resources management. Not every agent has this experience. For many in the industry, all of these responsibilities are overwhelming and it's a case of 'you don't know what you don't know'. That's where combined real estate, business and practical expertise is important.

Some of the common complaints about Real Estate Agents include:

1. Lack of Transparency & Honest Communication

Many buyers and sellers feel like they’re left in the dark, receiving vague updates or misleading information. Some agents may inflate property values to win listings or downplay issues to close a sale.

How We’re Different: We prioritise honesty and open communication. You’ll receive clear, realistic assessments of market conditions, property values, and any challenges upfront. Our goal is to ensure you make informed decisions with confidence.

2. Pushy Sales Tactics & Pressure to Decide Quickly

Some agents prioritise closing deals quickly over securing the best outcome for their clients. This can lead to rushed decisions, regret, and missed opportunities.

How We’re Different: We believe in a professional, strategic approach rather than high-pressure sales tactics. We guide you through the process at your pace, ensuring that every decision aligns with your best interests and long-term goals.

3. Lack of Reliability & Follow-Through

Clients often complain that their agent disappears after signing a contract, failing to follow up or deliver on their promises.

How We’re Different: Reliability is one of our core values. We keep you informed at every stage, respond promptly to your questions, and ensure that no detail is overlooked. Your satisfaction is our priority from start to finish.

4. Conflicts of Interest & Self-Serving Motives

In traditional real estate, some agents work for both buyers and sellers in the same transaction, which can create conflicts of interest. Others may steer clients toward deals that benefit them the most, rather than what’s truly best for the client.

How We’re Different: As a Buyers Agent, we work exclusively in your best interests, ensuring that you get the best deal without bias. As a Sellers Agent and Business Broker, we market your property or business with integrity, maximising value while keeping the process transparent and fair. Additionally, our ability to conjunct with other agents allows us to cast a wider net and bring more opportunities to the table.

5. Limited Market Knowledge & Poor Advice

Not all agents take the time to truly understand market trends or the nuances of a specific location, leading to poor pricing strategies and missed opportunities.

How We’re Different: With extensive knowledge of North Queensland and beyond, we specialise in understanding local markets, investment potential, and off-market opportunities. Our deep industry connections and expertise ensure we provide accurate, strategic advice tailored to your needs, whether you're buying, selling, or investing in property or business.

6. Hidden Fees & Unexpected Costs

Many buyers and sellers find themselves hit with unexpected costs that weren’t disclosed upfront, making the process frustrating and financially draining.

How We’re Different: Transparency is key. We clearly outline all fees and costs associated with our services, so you know exactly what to expect. No hidden surprises—just professional, straightforward service.

7. Lack of Access to Exclusive Opportunities

Many agents rely solely on public listings, limiting options for buyers. Sellers, on the other hand, may miss out on private sales opportunities.

How We’re Different: Thanks to our strong network, off-market access, and industry partnerships, we connect buyers with exclusive properties and help sellers reach serious, high-quality buyers. We also work with other agents to extend your reach and increase your chances of securing the right deal.

The Virtus Estates Difference: A Commitment to Integrity & Results

At Virtus Estates, we pride ourselves on doing things differently. As a full-service Real Estate Concierge, we specialise in property and business sales, acting as a Buyers Agent, Sellers Agent, or Business Broker as appropriate, while also working in conjunction with other agents to promote suitable opportunities. We believe that trust is earned through professionalism, honesty, and reliability. Whether you're buying, selling, or investing in property or business, we stand by our commitment to integrity, transparency, and delivering results that truly benefit you.

Contact us for a free consultation and experience a real estate partnership built on trust and professionalism.